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Human Resources Training

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Respect for People One Contact At a Time

Respecting co-workers seems pretty simple on the surface: be kind and courteous. Don’t harass or discriminate. But in reality, it’s more than just showing common courtesy and avoiding lawsuits. Respect for People One...
Leadership: 5 Keys to Success

Leadership entails nuances and skills that vary from field to field, but by talking to real-life managers, employees and experts on the subject, one can distill the essence of good leadership. Explore the five skills of...
Eliminating Exclusion

Exclusion—keeping people out and making them feel unvalued and unwelcome—can be obvious. But some of its most toxic forms are subtle and hard-to-notice. Either way, if exclusion continues, it can have devastating...
Inclusion: Diversity Everywhere

Inclusion refers to the extent that individuals from a diverse workforce are invited and welcomed to contribute at every level of an organization. Show employees what an inclusive workplace looks like and inspire them with...
Diversity: The Empowered Workforce

Diversity refers to the variety of people who work for your organization—a mix of different races, genders, ages, abilities, and backgrounds. Stress how diversity is as much about age and ethnicity as about religion,...
Diversity and Inclusion: Unleashing Innovation

Diversity refers to the mix of different races, genders, ages, abilities, and backgrounds. Inclusion pertains to the extent at which this variety is welcomed at every level of the organization. Its opposite, exclusion, can...
Felt Leadership (Office)

“Felt leadership” is the name given to a style of leadership in which management wants employees to feel that their supervisors respect them and are deeply invested in their well-being. Felt leadership is about showing, not...
Felt Leadership (Industrial)

“Felt leadership” is the name given to a style of leadership in which management wants employees to feel that their supervisors respect them and are deeply invested in their well-being. Felt leadership is about showing, not...
Managing People Through Change (French Canadian)

Change can be tough, bewildering or disorienting for your employees. Make sure that your managers possess the vital skills to ease the company through any rough transition. In this program, they will examine four...
Sexual Harassment: The Untold Story (California Regulations)

Sexual harassment happens every day—across industries—to ordinary people. Despite its pervasiveness, many cases go unreported because of, among other reasons, uncertainty as to what actually constitutes harassment. Sexual...
Time Management: Planning for Success

Pressed for time and urged to be more productive than ever, twenty-fours does not seem enough for many people. Even so, it is how we use those hours that largely determines our success at work. Help employees work smart,...
Teamwork: 7 Steps to Success

Teamwork involves more than just assembling a group of talented individuals to work on the same project. Effective teamwork involves a “synergy,” where the combined and coordinated actions of people produce an effect greater...
Sexual Harassment: The Untold Story (New York State Version)

Sexual harassment allegations involve many celebrities, but it belies the fact that harassment happens every day—across industries—to ordinary people. Despite its pervasiveness, many cases go unreported because of, among...
Marijuana is Legal in Several States

What should your policy be for marijuana use? This microlearning course looks at three complicated scenarios that can help you craft a clear policy: What to do if an employee uses marijuana in another state where it is...
How to Address Substance Abuse/Addiction

Substance abuse is a serious problem, and it should be treated as a disease. Disciplinary actions are inappropriate, and the social stigma—moralistic judgments—can discourage victims from seeking help. This microlearning...
The Importance of Having a Substance Abuse Program in Place

How important is a substance abuse program in the workplace? A workplace substance abuse program increases recovery rates more than those obtained from friends or family. Also, substance abuse is a safety issue; it can...
Drug and Alcohol Awareness

There are around 23 million illegal drug users in the country, 70 percent of whom have a steady job. Sixty-five percent of workplace incidents involve people who test positive for drugs or alcohol. Drug and Alcohol...
Drop by Drop: Unconscious Bias

Microinequities refer to tiny, subtle digs, innocent comments, and throwaway remarks that seem inconsequential, but slowly kill morale and hurt productivity. Alert employees to the unexamined prejudices behind these...
Pause for Performance: Sexual Harassment - Hostile Environment

Promote a culture of respect and create a safe workplace with Sexual Harassment: Hostile Environment, a program that alerts employees to everyday forms of harassment such as vulgar comments and other unwanted behaviors. It...
Pause for Performance: Sexual Harassment - Quid Pro Quo

Empower employees to speak out against harassment with Sexual Harassment: Quid pro Quo. The program defines quid pro quo, helps them understand its impact on victims, morale, and productivity, and notes that it happens...
It’s About Respect II

From offensive jokes and name-calling, to intimidation and physical assault. Harassment can take a variety of forms. Knowing how to identify harassment and what to do when you experience, or witness it, can help...

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