
Frontline Leadership Development
Develop frontline leaders. Change employee behaviors. Elevate organizational performance.
Develop frontline leaders. Change employee behaviors. Elevate organizational performance.
Frontline managers typically supervise the majority of an organization's employees — and in doing so, they make a significant impact on overall productivity, employee morale and client satisfaction. They are the linchpin to driving execution and change. Yet, companies often make minimal investment in developing these essential leaders.
In working with clients across industries and around the world, we have found that organizations who focus on providing frontline managers with the skills and resources to engage employees and develop their teams can reap the rewards of increased organizational capability, improved operations, and a safer, more productive workforce.
The most effective leadership development approaches target specific priorities for each individual and embed the tools and resources into the daily routine of managers.
dss+ new offering, Frontline Leadership Development is comprised of 31 modules linked to competencies covering:
This holistic program is available in flexible delivery methods — including instructor-led training, virtual instructor-led training and text-based learning courses — to meet the varying learning needs of your organization.
Linking Competencies to Capabilities
dss⁺ Management Competency Framework
At dss⁺, we help clients ensure the transfer of knowledge by combining learning with coaching on the shop floor. By addressing real-world issues in real time, we accelerate capability building for lasting change.
By equipping your frontline leaders with the skills to adapt and succeed, your organization will gain competitive advantage through increased efficiencies, improved risk management and accelerated innovation. The result: enhanced company reputation, increased job satisfaction, and improved financial performance.
Is your organization struggling with operational and financial performance during the new normal? Are you challenged with keeping your team focused and open to embracing change to meet evolving market needs? Now more than ever, connecting with employees and keeping them engaged are paramount for an organization to stay agile, customer focused and productive.